Frequently Asked Questions
Answer all of your questions
The Username is your email address you registered with.
Your password was created when you first registered your details for the course.
*Please check your email for received login details.
NOTE: You can reset your password if you click forgot password tab under login details.
If you have any further issues you can email firstname.lastname@example.org or click the request a call tab at the top of the homepage.
You can locate login tab on the top right corner of homepage or in the menu tab.
Simply Click on the link to join
Try loading the LINK on different web browser Internet Explorer/chrome/Firefox/ safari etc.
You may have firewall blocking you, downloading a newer version of web browser can help solve this issue
If the problem persists please email email@example.com
Live BIZINTRA courses are conducted through live on-line meetings at scheduled times each week with all advertised times being local time.
We also have “on demand” (not live) courses where all lessons are available from when you redeem your voucher or purchase the course, via our student log in area.
Q. Course & Trade Room start times
This can be viewed in our trading forum and are updated weekly.
There are 4 combined live webinars/Trade rooms per week.
We also have 30 mins questions and answers (Q&A) after each live lesson
To redeem a 3rd party voucher please click “redeem Voucher” on top of our homepage and select the course you wish to redeem voucher for.
If the voucher was bought as a gift for someone else, please get the person who intends to use it to register their own details and create their own password.
You can participate in live webinars on both Windows and Mac devices. You also can access on a number of mobile devices once you have an Internet connection and correct software.
We record all lessons as we broadcast them. Recorded videos will be available to you within 24 hours of the live lesson. You have access to these recording for 3 months from the start date of the course.
Once you login to the member’s area you have access to all recordings available.
Access is available through any device with a browser, which is connected to the Internet i.e. PC, Laptop, iPad, iPhone, Android or any other device once equipped with speakers or earphones.
Note: These recordings are not "downloadable". You cannot store them on your computer's hard drive. It is only possible to view them through our website when you are connected to the internet.
Q. Why join us live.
Our live webinars are engaging and interactive which creates a great learning environment. Also it’s a great opportunity to communicate and ask questions to our Industry professionals in the Q&A session the end of the lesson.
Q. What if I need assistance throughout the course.
If you need any assistance throughout the course you can contact us at firstname.lastname@example.org or request a call on our homepage at any time,
We would be happy to assist you.